Privacy Policy
Welcome to Nua Naturals. Protecting your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect information such as your name, email address, shipping address, billing address, and phone number.
- Payment Information: We collect payment details to process your order. However, all payment transactions are securely handled by our third-party payment provider; we do not store your payment information.
- Browsing Information: We collect non-personal information, such as your IP address, browser type, and browsing behavior, to enhance your user experience and improve our website.
2. How We Use Your Information
- Order Processing: We use your personal information to fulfill and deliver orders, process payments, and communicate with you regarding your purchase.
- Customer Support: We use your information to respond to your inquiries, provide assistance, and offer a personalized experience.
- Marketing Communications: With your consent, we may send you marketing emails about new products, special offers, and updates. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email.
- Improving Our Services: We analyze browsing information and customer feedback to improve our website, products, and services.
3. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance your browsing experience. Cookies allow us to remember your preferences, items in your cart, and help us personalize content.
- Analytics: We use third-party analytics services (e.g., Google Analytics) to understand how visitors interact with our site. This information helps us improve our website and your experience. These analytics providers may use cookies and similar technologies to collect non-personal information.
4. How We Share Your Information
- Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, processing payments, and delivering orders. These providers have access only to the information necessary to perform their services.
- Legal Requirements: We may disclose your information if required by law or in response to a court order, subpoena, or other legal process.
5. Security of Your Information
We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. Although we strive to use commercially acceptable means to safeguard your information, no method of electronic storage is 100% secure.
6. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you. To request access or make updates, please contact us at the email address provided below.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Marketing Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email or by contacting us directly.
7. International Data Transfers
As an Ireland-based company, we process and store your information within the European Union. If you are accessing our site from outside the EU, please note that your information will be transferred and processed in the EU.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately
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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.
10. Contact Us
- For questions or concerns regarding this Privacy Policy, please contact us at:
- Email: info@nuanaturals.com
- Phone: +353 26 657 50
- Address: Unit 12, Ballyvourney Industrial Estate, Cork, Ireland
Thank you for trusting Nua Naturals Ireland with your personal information. We are committed to ensuring your privacy and delivering a secure shopping experience.